Operational effectiveness involves people, process, and output. Indicators of operational effectiveness include financial measures (margin, ROI, etc.), operational metrics (cycle times, operational efficiencies, etc.), and output (quality indicators, satisfaction ratings, etc.). O’Dowd Consulting provides guidance in developing, analyzing, implementing, and evaluating the facets of operational effectiveness.
Dr. O’Dowd has been instrumental in providing observations and solutions to poor financial performance. His analysis points out areas of improvement and his solutions are specific and holistic. He presents the big picture of each solution and dissuades leaders from “temporary fixes” unless extenuating circumstances exist.
Dr. O’Dowd is very effective in analyzing the effectiveness of processes of organizations. He helps companies develop strategies that result in increased output efficiencies, reduced overhead, increased interdepartmental communication and effectiveness, and provide operational guidelines and standards. Product output is the culmination of corporate efforts. Dr. O’Dowd believes in the highest quality output at every stage and hand-off. He helps organizations increase satisfaction internally and externally by using quantitative and qualitative approaches to developing solutions to organizational challenges.
Dr. O’Dowd has been instrumental in providing observations and solutions to poor financial performance. His analysis points out areas of improvement and his solutions are specific and holistic. He presents the big picture of each solution and dissuades leaders from “temporary fixes” unless extenuating circumstances exist.
Dr. O’Dowd is very effective in analyzing the effectiveness of processes of organizations. He helps companies develop strategies that result in increased output efficiencies, reduced overhead, increased interdepartmental communication and effectiveness, and provide operational guidelines and standards. Product output is the culmination of corporate efforts. Dr. O’Dowd believes in the highest quality output at every stage and hand-off. He helps organizations increase satisfaction internally and externally by using quantitative and qualitative approaches to developing solutions to organizational challenges.